Privacy Policy

Introduction

Cleo Katcho Design Architectural Inc., the company operating the Cleo Katcho Design Architectural Inc. website, is committed to respecting the privacy of its users. The purpose of this privacy policy is to explain how personal information collected through our website at the following address is processed: cleokatcho.com

By providing us with your personal information or using our Website, you consent to be bound by this policy.

Collection of personal information

  • First name
  • Last Name
  • Phone number
  • Email address

The personal information we collect is gathered through forms. We also use cookies to collect information about you, as described in the following section.

Forms

Your personal information is collected through forms, namely:

  • Contact form

We use the information collected for the following purposes:

  • Information
  • Statistiques
  • Contact

Automatically collected data

We also collect technological information that is automatically communicated when a user visits the platform, including through cookies, log files, IP addresses, or other similar devices such as Google Analytics and Google Tag Manager. This technological information includes: IP address, web browser, operating system, clickstream, preferences, and browsing history. You can refuse the use of cookies by selecting “refuse” in the banner. Please note, however, that in such cases, certain features of the platform may not function properly.

Data collected automatically is used for the following purposes:

  • Proper functioning of the website
  • Make navigation easier
  • Analyze browsing data
  • Measuring performance

Right to object and withdraw

We are committed to offering you the right to object to and withdraw your personal information.

The right to object is understood as the possibility offered to users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right to withdraw refers to the possibility offered to users to request that their personal information no longer appear, for example, on a mailing list.

A user may make a request to this effect by contacting us by email at info@cleokatcho.com.

Right of access

We undertake to recognize the right of access and rectification to data subjects who wish to consult, modify, or even delete information concerning them.

All users have the right to refuse disclosure of their personal information and may exercise this right by sending a written notice by email to info@cleokatcho.com.

Retention and Destruction of Personal Information

Cleo Katcho Design Architectural Inc. keeps your personal information secure for as long as it uses it to conduct its business.

Once personal information has reached the end of its retention period, Cleo Katcho Design Architectural Inc. ensures that it is destroyed or anonymized. Destruction or anonymization is carried out securely, in accordance with applicable best practices.

Security

The personal information we collect is stored in a secure environment. Our employees are required to respect the confidentiality of your information. Cleo Katcho Design Architectural Inc.‘s subcontractors and agents are bound by agreements that prohibit them from disclosing or using users’ personal information for purposes other than those specified in the contract.

Cleo Katcho Design Architectural Inc. takes all reasonable precautions to protect its users’ personal information from loss, destruction, and unauthorized use, disclosure, modification, and reproduction. To this end, Cleo Katcho Design Architectural Inc. follows all principles established in accordance with Canadian privacy and electronic document practices. Various security measures have been implemented, such as the secure location of computer equipment and the protection of our software and databases.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol
  • Access management – authorized person
  • Ad hoc review of administrator access
  • Computer backup
  • Complex password required
  • Encrypted communication (HTTPS)
  • Firewall

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your information. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.

Disclosure to third parties

Cleo Katcho Design Architectural Inc. may be legally required to disclose personal information about one or more users when valid requests, search warrant, subpoena, or other court or government order is presented to it, or to comply with any law or regulation, or to defend the rights of Cleo Katcho Design Architectural Inc. or a user, or ultimately to protect the safety of users or the public.

If, under these circumstances, Cleo Katcho Design Architectural Inc. must disclose a user’s personal information to third parties, Cleo Katcho Design Architectural Inc. will take reasonable measures to ensure its protection.

Subsequent changes to the policy

Cleo Katcho Design Architectural Inc. reserves the right to revise the terms of this privacy policy at any time by posting a notice to that effect on its Website at least 30 days prior to the effective date of the revised Policy. Use of the Website after a modified version of the policy has been posted will constitute acceptance of the changes made to it. In addition, users are encouraged to review this privacy policy on a regular basis.

Legislation

We are committed to complying with the legislative provisions set out in Act 25 on the governance of personal information.

Contact and complaint handling

To file a complaint regarding the protection of personal information or if you have any questions about this policy or our practices for handling personal information, you can contact us by email or mail at the following address: info@cleokatcho.com.

Cleo Katcho Design Architectural Inc.
635 rue des Sureaux no.38
Boucherville
Québec, J4B 0J6
Canada

Person responsible for the protection of personal information

Cleo Katcho
Executive Director
514-817-8232 | info@cleokatcho.com.

Updated on November 22, 2023